Government Resources & Helplines

Dedicated Healthline 0800 number for COVID-19 health advice and information

The number is 0800 358 5453 (or for international SIMs +64 9 358 5453). 

It is free and available 24 hours a day, 7 days a week.

People calling that line will be able to talk with a member of the National Telehealth Service. They have access to interpreters.

You should call that dedicated number:

  • to register if you have self-isolated yourself
  • for any coronavirus health advice and information and any questions you have about coronavirus, self-isolation etc.

Healthline’s main number is still the one to call for non-coronavirus health concerns – 0800 611 116

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General public health advice

The Ministry of Health’s latest health advice for the general public on COVID-19 (novel coronavirus).

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Covid-19 alert level increase

PM Jacinda Ardern announces Covid-19 level has increased and the country is moving into lockdown, as well as a shutdown of all non-essential business. 

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COVID-19 Wage Subsidy

Work & Income wage subsidy available to support employers affected by COVID-
19

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Looking after mental health and wellbeing during COVID-19

A guide from the Mental Health Foundation

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COVID-19 Leave Payment
Information from Work & Income about the leave payment available to support
employers affected by COVID-19

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Education sector information

Information and advice for students, whānau, and the education sector from
the Ministry of Education

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